All customer satisfaction surveys
are the same.
No they’re not. InfoQuest, global specialists in B2B customer satisfaction surveys, do them differently.
70% + average worldwide response rates from
hard-to-reach decision-makers, drilling down
through up to 60 questions and statements
chosen by you.
Attributed, named and highly actionable feedback
for that all important 1-to-1 relationship.
Results are delivered in a full-day workshop with
your senior team ending with a targeted, prioritised
Coming in a simple, three-dimensional box (yes, a white plastic box), the InfoQuest survey demands attention. We will get you three, four, five-times the response of other survey methods. Respondents describe it as fun, enjoyable and unlike any other satisfaction survey they have ever taken. It’s been the most effective way of measuring customer satisfaction since the late 1980s, transcending changes in technology, society and the economy, to become the most effective way of measuring Business-to-Business customer satisfaction.
Worldwide customer satisfaction surveys
At InfoQuest, we offer a highly clinical and extremely accurate means of measuring customer satisfaction. You will receive the honest opinions of your customers and useful data to produce actionable results. If you are looking to sell more to your existing customers, reduce customer churn, develop a partnering attitude with customers, benchmark different divisions within your organisation, encourage continuous improvement or simply instil a recognised best practice, then InfoQuest is here to help you through its unique B2B customer survey box.
The most cost effective, dynamic and actionable business-to-business customer satisfaction survey
For a discussion about getting the most out of your B2B customer satisfaction surveys, a copy of our price list, or just a chat about the tactical approach, please contact John Coldwell directly on
+44 (0)1484 868 395 or e-mail