Founded in 1989 in Connecticut, InfoQuest specialises inB2B (business to business) customer satisfaction surveys for medium and large enterprises where the target audience is typically “hard to reach”. Posing up to 60 questions and statements in the InfoQuest Box, we have an average response rate of 70%.
The InfoQuest Group has conducted over 115,000 surveys in 77 countries and in 25 languages, on behalf of client companies located throughout the world.
Projects have ranged from global, multilingual surveys to local marketplace assessments; from surveys of direct customers to dealers, distributors, internal business partners, even employees. Along the way, we’ve worked with companies in over 100 different industries – manufacturers, professional and financial service providers, healthcare, software, consulting…. the list goes on and on.
From the Fortune 100 to small family-owned businesses, the adaptability of InfoQuest is without equal.