Clients
European customer satisfaction surveys? Worldwide customer satisfaction surveys?
InfoQuest specialises in helping medium and large-sized B2B enterprises measure and
improve their business relationships. We have now delivered over 115,000 business to
business customer satisfaction surveys in 77 countries using 25 languages with an average
response figure of over 72%. Your customer feedback will be compared with our client database
to give you a comparative world-class benchmark score. This is not theoretical, this is actual.
To help you see who you are up against, some of our clients are listed below.
Manufacturing & Distribution Clients
Automotive
Accuride Corporation
ADAC Plastics, Inc.*
Air International Transit
AutoZone, Inc.
Carcoustics USA, Inc.
Dortec Industries
Excelda Manufacturing*
Holset Turbochargers
Intier Automotive Closures
James Dawson Global Hose
JGP Perrite*
Johnson Electric – Automotive Products Group
Key Plastics*
Murray Corp.*
RCO Engineering*
Renault Polska SP. Z O.O.
Romeo RIM, Inc.*
Valeo Service (UK) Ltd.
Vitamol*
Building Materials
Atrium Companies, Inc.
BlazeMaster Fire Sprinkler Systems
Burgess Lighting & Distributing
Construction Specialties, Inc.
Fischer Lime & Cement Co.
Indalex Aluminum Solutions*
Kestrel Building Products
RJ Marshall Company
RWE SCHOTT Solar
Schöck Bauteile GmbH
Western Concrete
William’s Distributing
WindowWare/Mila
Woodhouse UK Plc
Yoshino Sekko, Ltd.
Building Mechanicals
Airedale International Air Conditioning, Ltd.
Alaka’i Mechanical Corporation*
International Lift Equipment
Cable & Cable Assemblies
C&M Corporation
Cableform Ltd.*
Hellermann Tyton
Times Microwave Systems*
Chemicals/Coatings/Additives
Albion Chemicals Group
Anderson Development Co.
Archway Sales, Inc.
ASHTA Chemicals
Celanese Chemicals
Ceradyne, Inc.
Columbian Chemicals Company
CPL Aromas, Ltd.
CVC Specialty Chemicals
DuPont Performance Coatings
Evonik (Degussa Colorants Americas)
Evonik (Degussa China, Ltd.)
Evonik (Degussa) Inorganic Materials
Excelda Manufacturing*
Fiske Food Ltd.
FMC Corp. – Alkali Chemical Division
Fuchs North America
Grace Davison (W.R. Grace)
G.J. Chemical Co., Inc.
Lubrizol Estane Engineered Polymers
Lubrizol Noveon Consumer Specialties
Mallinckrodt Baker, Inc.
Marubeni Specialty Chemicals
PPG Industries
Sartomer USA, LLC
Sekisui Specialty Chemicals America, LLC.
Sensient Food Colors UK Ltd.
Sherwin Williams Company
Solvay Interox Pty, Ltd*
Control Systems & Components – Fluid/Hydraulic/Motion
Actuant Corporation* – Power-Packer
Greene, Tweed & Co.*
Flowserve Corp.*
Lutz Sales, Inc.
McGeoch Technologies
Pegler Yorkshire Fittings
SPX Fluid Power
Trelleborg Sealing Solutions*
Control Systems & Components – Mechanical & Electrical
Actuant Corporation*
Actuant – Elliot Manufacturing
Actuant – Maxima Technologies
Actuant – Sanlow, Inc.
Berger Lahr GmbH & Co. KG
Bonfiglioli Rudittori S.p.A.
Cooper B-Line
Cooper Power Systems
Cooper Crouse-Hinds
Emerson Industrial Automation
Emerson Power Transmission Solutions
Emerson – Browning
Emerson – Kop-Flex
Emerson – McGill
Emerson – Rollway
Emerson – SealMaster
Emerson – System-Plas
Greene Tweed & Co.
Guttridge, Ltd.
NSF Controls
Sumitomo Drive Technologies
Construction
Alaka’i Mechanical Corporation*
Cardinal Roofing Co.
Haslam Homes, Ltd.
Pleune Service Co.
Razorback Concrete Co.
Speidel Construction, Inc.
Windemuller Electric, Inc.
Construction/Agricultural Equipment
A&M Electric Tools
Atlas Copco Berema
Atlas Copco Construction Tools Canada
Atlas Copco Power Tools
Bell Equipment UK Ltd.
Certex UK Ltd.
CP Desoutter
CP Georges Renault
CLAAS Saulgau GmbH
F.L. Smidth A/S
JCB Ltd. – Excavator Division
Manitowoc Crane Group
Nationwide Access, Ltd.
Toyota Material Handling UK
Delivery Equipment
Magline Inc.
Electrical/Electronics
Altai Group Ltd.
Bridgeport Fittings, Inc.
Bead Industries, Inc.
Cableform Ltd.*
Digital Equipment Corp.
Green, Tweed & Co.*
MicroTouch Systems, Inc.
J. M. Ney Co.
PolyPhaser Corporation
Thomas & Betts Corp. – Electrical Division
Engineering
Apogee Designs, Ltd.*
BAE Systems Technology Solutions and Services
Barry-Wehmiller Design Group
RCO Engineering*
Films & Coatings
Holliday Dispersions, Ltd.
Reflexite North America
Reflexite Films Division
Republic Foil, Inc.
Information Technology/Software
BAE Systems Information Technology
Computer Solutions & Finance Group
Condor Technology Solutions, Inc.
Data Innovations, Inc.
Dendrite International
ESRI (UK) Ltd.
ESRI Ireland
First Choice – CTI
Invensys Foxboro GB Ltd.
KDS*
Malvern Instruments, Ltd.*
Manugistics, Inc.
ORCC (Oniline Resources Corporation)*
P.G.P. (Data Innovations)
System Software Alternatives
Machined/Stamped Components
Axsys Technologies, Precision Machined Products*
Hobson & Motzer, Inc.
Iseli Company
Lacey Manufacturing Company, Inc.
Murray Corp.*
Newcomb Spring Corp.
Medical Device/Supplies/Testing Equipment
Bespak, Inc.*
DakoCytomation A/S
International Technidyne Corporation
Tenax Corp.*
Thoratec Corporation
Office Equipment
Allied Office Interiors, Inc.
Danka Australia Pty Ltd.
Paper
Fletcher Paper Co.
Kahn Paper Co.
Robert Horne Group
Pharmaceuticals
Wyeth Pharmaceutical Australia Pty Ltd.
Plastics – Injection Molding/Extruding
ADAC Plastics, Inc.*
Apogee Designs, Ltd.*
Bespak, Inc.*
Custom Extrusion, Inc.
Greene, Tweed & Co.*
Jackdaw Polymers
JGP Perrite*
Key Plastics*
Novapak Corp.
Putnam Precision Molding
RLA Polymers
Romeo RIM, Inc.*
Royalite Plastics S.r.l.
Silvergate Plastics
Solvay Interox Pty Ltd.*
Tenax Corp.*
Vitamol*
Vita Thermoplastic Compounds, Ltd.
VTC Synco S.r.l.
VTS Doeflex
VTS Plastech
York Precision Plastics Pty. Ltd.
Postage Machines/Mailing Equipment
Gunther International
Hasler, Inc.
Neopost
Pitney Bowes
Power Generation & Management
Aggreko, LLC
Alpena Power Company
Brush Electrical Equipment Ltd.
Elyo UK Ltd.
IGC Advanced Superconductors
Printing/Packaging
Ames Color-File
Amgraph Packaging, Inc.
Bemis Company
Curwood, Inc. (Bemis)
De La Rue Currency
Flint Ink Corp.
Fulmar, plc
Gamse Lithographers Co., Inc.
HenDi Systems, Ltd.
Oracle Packaging
Pindar plc
Pratt Industries
Rowpak Containers, Ltd.
Seal Products (Hunt Graphics)
Visions in Print*
Process & Capital Equipment
American Welding & Tank Co*.
Andritz Fiedler GmbH & Co. KG
Chemineer, Inc.
Edlon, Inc.
Elfab, Limited
Emhart Glass SA
Flexicon Corp.
Flowserve Corp.*
Karl Küfner KG
Pfaudler Reactor Systems, Inc..
Robbins & Myers – Process Solutions Group
Solus (Emerson) Industrial Innovations, LLC
Taylor-Wharton International*
Tesco Corporation
Weir Minerals (Europe, France, Netherlands)
Wheelabrator Plus
Semiconductors
ADE Corporation
Allegro MicroSystems, Inc.
Cherry Semiconductors, Inc.
Steel/Metal
Abram Pullman Steels
Alexandria Extrusion Company
Allied Tube & Conduit Corp.
Almag Aluminum, Inc.
Aluminum Shapes, LLC
Apel Extrusions, Ltd.
Bonnell Aluminum
Caparo Merchant Bar
Carrington Wire, Ltd.
Commercial Metals Company
Extrudex Aluminum Ltd.
Hydro Aluminum N.A.
Indalex Aluminum Solutions*
International Extrusion Corp.
Penn Aluminum International, Inc.
Pennex Aluminum Company
Schupan Aluminum Sales
Signature Aluminum, Inc.
Silver City Aluminum Corp.
SMI Steel Alabama
The Loxcreen Company, Inc.
Ulbrich Stainless Steel & Special Metals
Vitex Extrusion, LLC
Yarde Metals, Inc.
Yorkshire Copper Tube
Storage Tanks
American Welding & Tank Co.
Taylor-Wharton International
Telecommunications
Anite Telecoms Ltd.
Mobile Innovation Ltd.
Netcom Group
Satellite Paging of New Jersey
TranSwitch Corporation
Testing Equipment
Instron Corp.
LAND Instruments
Malvern Instruments, Ltd.*
Oxford Instruments, Plc
Taylor Hobson, Ltd.
Textiles & Fibers
Ahlstrom Corporation
Cellu Tissue Holdings
Dexter Corp – Nonwoven Materials
Toray Textiles Europe, Ltd.
VitaFibres, Ltd.
Transportation
BAE Systems Ship Repair
Freight Traders
Gutehoffnungshütte Radsatz GmbH
Hutchison Ports UK Ltd – Port of Felixstowe
Martek Marine Ltd.
North American Bus Industries
Schenker Logistics
Transport Research Lab, Ltd.
Universal Traffic Service
* Denotes companies in multiple industries
Service Sector Clients
Accounting & Law Firms
Amper, Politziner & Mattea
American Express Tax & Bus. Svcs.
Barnes Wendling CPAs Inc.
Barrowman Jackson Stephen Ltd.
Beers & Cutler
Blum Shapiro
CBIZ Tofias
Cherry, Bekaert & Holland, LLP
Citrin Cooperman & Co.
Cohen & Co.
Concannon Miller & Co.
Dugan & Lopatka CPAs
EisnerAmper, LLP
Eisner & Lubin, LLP
EMW Law
ERE LLP – Accountants and Advisors
Floyd Graham & Co. Ltd.
Grassi & Co. CPAs
Habif, Arogeti & Wynne, LLP
Hunter Group CPA LLC
Hutchinson and Bloodgood, LLP
Katz, Sapper & Miller, LLP
Kraft CPAs
Kemper CPA Group
Lane Gorman Trubitt, LLP
LBA Certified Public Accountants
Levenfeld Pearlstein LLP
McDonald Hopkins, LLC
McLeod & Company
Myers Norris Penny, LLP
Parente Randolph, PC
Rachlin Cohen & Holtz LLP
Rea & Associates, Inc.
Rehmann Group
Reynolds, Bone & Griesbeck
RubinBrown
Schaffner, Knight & Minnaugh
Schenck Business Solutions
Suby Von Haden & Associates
The Gautreau Group
Tullius, Taylor, Sartain & Sartain
Vitale Caturano & Co.
Weaver and Tidwell, LLP
Whittlesey & Hadley, PC
Wright Griffin Davis & Co.
Architectural & Engineering
Carter & Burgess, Inc.*
Haden Freeman
Rice Daubney
Wade Trim
Advertising, Public Relations & Media
American City Business Journal*
BizActions, LLC
Business Intelligence
Chandler Ehrlich Advertising
Henninger Media Services, Inc.
Karlen Manufacturing, Inc.
Quality Demonstration Services, Inc.
Smokey Glen Farm Barbequers, Inc.
Business Services
Acorn Group
Inspectorate International Ltd.
International Bureau of Aviation
KDS*
Miyago Co. Ltd.
Oakside Environmental
UBCR, LLC
Universal Uniforms, Inc.
Warrington Fire Research, Ltd.
Consumer Products & Services
Agros Fortuna SP. Z O.O.
Crews, Inc.
Down, Inc.
Hästens Sängar AB
Hunt Corporation
Lisa Lee Creations
Maxwell Optical Industries Pty Ltd.
Notions Marketing Corp.
UBCR, LLC
Consulting/Training
Conn-Step, Inc.
Future Enterprises
Haden Freeman*
Hubbard Bert Karle Weber Inc.
RWD Technologies, Inc.
Engineering
Apogee Designs, Ltd.*
Barry-Wehmiller Design Group
Carter & Burgess, Inc.
Haden Freeman*
RCO Engineering*
Wade Trim
Financial Services
American Eagle Federal Credit Union
Bank of Glen Burnie (MD)
Dun & Bradstreet
First American Financial Bancorp
Freed Maxick ABL
IBT Bancorp
ORCC (Online Resources Corporation)*
Travelex plc
Government/Public Agencies
MichiganWorks!
West Northamptonshire Development Corp.
Insurance
Quinn Insurance
Zurich Commercial Insurance
Medical Services
Dr. R. Craig Diederich, DDS, MS, PLLC
Genesis Health Ventures
NeighborCare Pharmacies
Publishing
American City Business Journal*
Boston Business Journal
Harlequin Mills & Boon
Houston Business Journal
Pacific Business News
Pittsburgh Business Times
Technology Marketing Corp..
Security Services
Card Protection Plan, Ltd.
Kerby Bailey & Associates
Trade Associations
Aluminum Extruders Council
American Subcontractors Association
AOAC International
Associated Builders & Contractors, Inc.
Automotive Parts Rebuilders Association
Detroit Metropolitan Bar Association
Kalamazoo Regional Chamber of Commerce
Masonry Institute
Michigan Non-Profit Association
Saginaw County Chamber of Commerce
The Sustainable Office Forum
Visions in Print
* Denotes companies in multiple industries
